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Admin Guide: Troubleshooting

Admin Updated 18 Jul 2026

Users report ER-XXXXXX codes - look up in Error Trace. Event Log shows emails, Discord, DCC events. Compliance Pack exports audit evidence.

Overview

ER codes, event log, compliance pack.

Steps

  1. Review Studio Settings: timezone, modules, license entitlements.
  2. Run health/selftests after deploy (Railway boot).
  3. Seed or refresh Help Center after catalog updates.
  4. Audit open attendance sessions and farm workers weekly.

Gotchas

  • Schema migrations run at boot - never interleave data backfills manually.
  • Reload Help Center after upgrading app suite versions.

Cross-links

  • Troubleshooting: Errors & 403s - see Help Center
  • FAQ - see Help Center

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Error traceEvent log
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App Suite 1.0.0