Email Templates
Customise the subject, title, and body copy for every automated email the studio sends. Templates without a custom override use the built-in defaults.
Purchase provisions a license (billing webhook)
Your {product} license is ready - let's get your studio running
A 14-day trial begins (first login)
Your {product} trial is live - 14 days, full access
Trial has a few days left
{days_left} days left on your {product} trial
A NEW subscription is activated (fires immediately on first provision, before the instance finishes building - the login/credentials mail follows when it is live)
Welcome to {product} - your subscription is active
A subscription payment fails
Action needed: your {product} payment did not go through
A subscription is cancelled / revoked
Your {product} subscription has been cancelled
A monthly subscription payment succeeds (subscription.charged) and extends access
Your {product} subscription renewed - you're all set
A delivery/package is sent to a client
Your delivery from {studio} is ready
A shot is sent for review / a review action needs attention
{studio}: {shot} needs your review
A task is assigned to a user or they are @mentioned
{studio}: you have a new task - {task_name}
A bid or quote is sent to a client
Your quote from {studio}
An offer is sent to a candidate
Offer of employment - {role} at {studio}
A project-level notification to a user
{studio}: update on {show}
When admin creates a new user login
Your {studio} account is ready - sign in now
When admin sends the warm welcome email from the employee profile page
Welcome to the team, {first_name}.
When an artist is added to a project or when admin sends project welcome emails
You're on {show_code} - {studio}
When a user requests a password reset link
Reset your {studio} password
When admin approves a leave request
Leave Approved - {leave_type} · {begin_date}
When admin rejects a leave request
Leave Request Update - {leave_type} · {begin_date}
When an employee submits a leave request - sent to admin/HR
Leave Request - {employee_name} · {leave_type}
When admin approves an expense claim
Expense Approved - {description}
When admin rejects an expense claim
Expense Claim Update - {description}
When admin approves a submitted timesheet
Timesheet Approved - Week of {week_start}
When admin rejects a submitted timesheet
Timesheet Needs Attention - Week of {week_start}
Reminder sent when a timesheet is incomplete before the deadline
Quick reminder - timesheet for week of {week_start}
Evening digest to artists listing tasks due the next day
Heads up - {task_count} task(s) due tomorrow
Morning email to admins listing pending leave + expense approvals
Your morning queue - {total_count} item(s) waiting
When payroll admin sends a monthly payslip to an employee
Your {month} payslip is ready
Sent automatically on the employee's birthday
Happy Birthday, {first_name}!
Sent on the employee's yearly work anniversary
{years} year(s) - thank you, {first_name}.
Auto-sent when an employee finishes the onboarding wizard
You're all set - welcome aboard, {first_name}!
Sent to client contacts when a production milestone is reached
{project_name} - {milestone}