Storage & Upload Troubleshooting

Symptoms

• Upload stuck or 413
• Review proxy missing
• Storage quota warnings

Fixes

Check Storage Usage, R2 credentials in Studio Settings, and file size limits.

Overview

R2 storage errors and upload failures.

Steps

1. Note the exact error, URL, and time (studio timezone).
2. Check module gate / 403 - feature may be disabled for your role.
3. Retry after cache refresh; capture logs if it persists.
4. Escalate to pipeline with repro steps and screenshot.

Gotchas

• Your role may not see every link - module config and license entitlements apply.
• See How Metrics Are Derived if a dashboard number looks wrong.

Cross-links

• Troubleshooting: Errors & 403s - see Help Center
• Admin Guide: Troubleshooting - see Help Center